What Our Privacy Policy Covers
This Privacy Policy describes the information we receive when you create an account, complete phone verification, sign in from a mobile or desktop device, and contact our support desk. It also covers records connected with DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity, including
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status details needed to match an account request. We use these records to provide account access, detect unusual sign-in activity, answer privacy requests and keep required business records. Cookies may remember your session and language settings, while device details help us identify repeated access attempts. If
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you are in Surabaya or elsewhere in Indonesia, the same policy wording applies to your account subject to local requirements. Access and eligibility depends on local law. We do not ask you to send payment passwords through a support message.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.